Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words with an initial capital letter have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our") refers to DPM PAY INDIA, Gift City, Gandhinagar, Gujarat, India.
• Cookies are small files placed on Your device by a website, containing details of Your browsing history and usage.
• Country refers to: India.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the DPM PAY INDIA mobile application and website.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).
• Website refers to DPM PAY INDIA, accessible from https://dpmpayindia.in.
• You means the individual using the Service, or the company/other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include:

• Email address
• First name and last name
• Phone number
• Address, State, PIN/Postal code, City
• KYC Documents: DPM PAY INDIA collects image and ID proof data to enable your KYC verification. When the app is closed or not in use, we do not collect any information.

Usage Data

Usage Data is collected automatically and may include information such as your device IP address, browser type, pages visited, time and date of visit, time spent on pages, device identifiers and diagnostic data. When accessing via a mobile device we may also collect device type, unique ID, OS and crash data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To manage Your Account and registration as a user.
• To fulfill contracts or transactions with You.
• To contact You via email, calls, SMS, or app notifications.
• To provide updates, offers, and information about similar services unless opted out.
• To manage and respond to Your requests.
• For business transfers, such as mergers or acquisitions.
• For analytics, marketing, security, and improving user experience.

Sharing Your Personal Data

We may share Your information in the following cases:

• With Service Providers to monitor and analyze Service usage or contact You.
• For Business Transfers in connection with mergers, acquisitions, or sale of assets.
• With Affiliates including parent company or subsidiaries.
• With Business Partners to offer products, services, or promotions.
• With Other Users when interacting in public areas of the Service.
• With Your Consent for any other purpose.

Retention of Your Personal Data

We will retain Personal Data only as long as necessary for legal, operational, or contractual obligations. Usage Data is retained for shorter periods unless required for security or legal compliance.

Transfer of Your Personal Data

Your data may be processed at offices and servers outside your state or country. By using our Service, You agree to such transfers provided adequate security measures are in place.

Children's Privacy

Our Service is not directed to anyone under 13. We do not knowingly collect data from children. If You believe a child has provided data, please contact Us to remove it.

Links to Other Websites

Our Service may contain links to external sites. We are not responsible for their policies and encourage You to review their Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Website: https://dpmpayindia.in